100% Customer Satisfaction Guaranteed
We are confident you will love your new furniture from Regency Shop. However, if for any reason you want to return your items, we offer a 14 day RISK-FREE, 100% Satisfaction Guarantee on your purchase, unless otherwise noted, with a return authorization number. We will happily accept your return, however the product must be returned in its original (new) condition, with original packaging, and the customer is responsible for return shipping charges. The original freight charge is non-refundable and there will be 15% restocking fee for all products. Our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will still be deducted from your return refund. All local pick up sales are final and return policy will not apply.
If your shipping address is a "beyond point" then a shipping surcharge may apply. Beyond Point surcharge is calculated by the shipping companies. Beyond points are usually defined by difficult access points, narrow roads, gated communities, islands, rural areas or mountains. There is no way for us to ascertain a "beyond point" until we get shipping quotes from our shipper. We will contact you if your shipping address comes up as a "Beyond Point".
PLEASE FULLY INSPECT YOUR SHIPMENT.
SHIPPING:
Items will typically ship within 2 business days of payment and arriving in 3 to 5 business days your curb. We will send you your tracking number immediately upon shipment. Please remember that the basic shipping for all furniture includes delivery to your curbside, not inside your home. We advise scheduling someone to help you carry your new furniture into your home.
DAMAGE RETURNS:
Damage claims must be reported within 24 hours of delivery. A picture of the damaged item is required, no exceptions. Pre-authorized returns only. Item can only be exchanged for the same item, no refunds are issued.
INTERNATIONAL SHIPPING:
We ship all across the globe.
There is a $99 or more surcharge per item for shipping to Canada, Alaska and Hawaii.
Per-item shipping for most items outside the U.S. is as follows:
By Sea: Shipping $699: Lead-time: 10-15 days
By Air: Shipping $999: Lead-time: 2-5days
Please contact us us for details.
LOCAL PICKUPS
Call us for discounts! Local pickups offer discounts of upto $150 per item!
We offer the convenience of local pickups to customers in the southern California area. Please contact us us directly to schedule a pick up time and to learn about further discounts.
Accessories
Flanker (verified owner) –
I recently wrapped my porch columns with the Prestige Raised Panel Column Wraps, and I am extremely impressed with the results! The wraps are made of sturdy materials and have a beautiful, classic design. They were easy to install and have completely transformed the look of my porch. I have received many compliments from neighbors and friends. These column wraps are worth every penny!
Jolly (verified owner) –
I purchased the Elite Recessed Panel Column Wraps for my porch, and I am so happy with my decision! The wraps are made of high-quality materials and have a sleek, modern design. They were easy to install and have made a significant impact on the appearance of my home’s exterior. I highly recommend these column wraps to anyone looking to enhance the look of their porch!
John Adam (verified owner) –
I recently purchased the Cedar Creek Column Wraps for my porch, and I couldn’t be happier! The quality of the cedar wood is exceptional, and the wraps were easy to install. They have completely transformed the look of my porch and added a touch of elegance to my home’s exterior. I highly recommend these column wraps to anyone looking to upgrade their porch!
Henry (verified owner) –
I purchased the Regency Stone Column Wraps, and I am amazed by the results! The stone finish looks incredibly realistic, and it has completely changed the appearance of my front porch. Installation was a breeze, and the wraps have held up beautifully against the elements. I have received numerous compliments from neighbors and friends. These column wraps are a game-changer!
James F (verified owner) –
I decided to wrap my porch columns with the Windsor Recessed Panel Column Wraps, and I am thrilled with the outcome! The wraps are made of durable, high-quality materials and were very easy to install. They have added a level of sophistication to my home’s exterior and have become a focal point of my porch. I couldn’t be more pleased with my purchase!