100% Customer Satisfaction Guaranteed
We are confident you will love your new furniture from Regency Shop. However, if for any reason you want to return your items, we offer a 14 day RISK-FREE, 100% Satisfaction Guarantee on your purchase, unless otherwise noted, with a return authorization number. We will happily accept your return, however the product must be returned in its original (new) condition, with original packaging, and the customer is responsible for return shipping charges. The original freight charge is non-refundable and there will be 15% restocking fee for all products. Our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will still be deducted from your return refund. All local pick up sales are final and return policy will not apply.
If your shipping address is a "beyond point" then a shipping surcharge may apply. Beyond Point surcharge is calculated by the shipping companies. Beyond points are usually defined by difficult access points, narrow roads, gated communities, islands, rural areas or mountains. There is no way for us to ascertain a "beyond point" until we get shipping quotes from our shipper. We will contact you if your shipping address comes up as a "Beyond Point".
PLEASE FULLY INSPECT YOUR SHIPMENT.
SHIPPING:
Items will typically ship within 2 business days of payment and arriving in 3 to 5 business days your curb. We will send you your tracking number immediately upon shipment. Please remember that the basic shipping for all furniture includes delivery to your curbside, not inside your home. We advise scheduling someone to help you carry your new furniture into your home.
DAMAGE RETURNS:
Damage claims must be reported within 24 hours of delivery. A picture of the damaged item is required, no exceptions. Pre-authorized returns only. Item can only be exchanged for the same item, no refunds are issued.
INTERNATIONAL SHIPPING:
We ship all across the globe.
There is a $99 or more surcharge per item for shipping to Canada, Alaska and Hawaii.
Per-item shipping for most items outside the U.S. is as follows:
By Sea: Shipping $699: Lead-time: 10-15 days
By Air: Shipping $999: Lead-time: 2-5days
Please contact us us for details.
LOCAL PICKUPS
Call us for discounts! Local pickups offer discounts of upto $150 per item!
We offer the convenience of local pickups to customers in the southern California area. Please contact us us directly to schedule a pick up time and to learn about further discounts.
Accessories
Samantha (verified owner)
We’re so happy with this bed! The low height and side rails make it perfect for our toddler to get in and out safely, and we love that he can sleep independently without risk. The custom size was a great option to fit his room perfectly. Highly recommend for Montessori-style bedrooms!
Paul H (verified owner)
This bed has made a huge difference in our child’s bedtime routine. She loves having a space that’s truly hers, and we feel confident knowing she can get in and out safely thanks to the rails. The bed’s simple design is beautiful and fits well in her room. Amazing quality!
Eliza (verified owner)
We wanted a Montessori-style bed that provided easy access and safety, and this bed is just right. The rails add peace of mind, and the floor-level design helps him feel more secure. We also appreciated the option to customize the size to fit his room. It’s been perfect!
William (verified owner)
This bed checks all the boxes. The quality is fantastic, and the design is safe for our little one to sleep independently. She loves being able to climb in and out herself. Plus, the customizable size option helped us make the most of her room space. Couldn’t be happier!