100% Customer Satisfaction Guaranteed
We are confident you will love your new furniture from Regency Shop. However, if for any reason you want to return your items, we offer a 14 day RISK-FREE, 100% Satisfaction Guarantee on your purchase, unless otherwise noted, with a return authorization number. We will happily accept your return, however the product must be returned in its original (new) condition, with original packaging, and the customer is responsible for return shipping charges. The original freight charge is non-refundable and there will be 15% restocking fee for all products. Our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will still be deducted from your return refund. All local pick up sales are final and return policy will not apply.
If your shipping address is a "beyond point" then a shipping surcharge may apply. Beyond Point surcharge is calculated by the shipping companies. Beyond points are usually defined by difficult access points, narrow roads, gated communities, islands, rural areas or mountains. There is no way for us to ascertain a "beyond point" until we get shipping quotes from our shipper. We will contact you if your shipping address comes up as a "Beyond Point".
PLEASE FULLY INSPECT YOUR SHIPMENT.
SHIPPING:
Items will typically ship within 2 business days of payment and arriving in 3 to 5 business days your curb. We will send you your tracking number immediately upon shipment. Please remember that the basic shipping for all furniture includes delivery to your curbside, not inside your home. We advise scheduling someone to help you carry your new furniture into your home.
DAMAGE RETURNS:
Damage claims must be reported within 24 hours of delivery. A picture of the damaged item is required, no exceptions. Pre-authorized returns only. Item can only be exchanged for the same item, no refunds are issued.
INTERNATIONAL SHIPPING:
We ship all across the globe.
There is a $99 or more surcharge per item for shipping to Canada, Alaska and Hawaii.
Per-item shipping for most items outside the U.S. is as follows:
By Sea: Shipping $699: Lead-time: 10-15 days
By Air: Shipping $999: Lead-time: 2-5days
Please contact us us for details.
LOCAL PICKUPS
Call us for discounts! Local pickups offer discounts of upto $150 per item!
We offer the convenience of local pickups to customers in the southern California area. Please contact us us directly to schedule a pick up time and to learn about further discounts.
Accessories
Evelyn (verified owner) –
The mid-century modern fireplace is the focal point of my living room! Its sleek design and clean lines perfectly complement my home’s aesthetic. The quality is exceptional, and the realistic flames create a cozy ambiance. Installation was straightforward, and I couldn’t be happier with how it has transformed my space.
John Er (verified owner) –
The mid-century modern fireplace is a game-changer for my home! Its sleek design and functionality make it a perfect addition to my living room. The heating element works efficiently, and the flame effects are incredibly realistic. I love the minimalist look and how it effortlessly blends with my decor. It’s a must-have for anyone looking to add warmth and style to their space.
Mary (verified owner) –
I’m in love with my new mid-century modern fireplace! The design is sleek and stylish, and the quality is outstanding. It’s easy to operate and provides the perfect amount of heat for my living room. The flame effects are incredibly realistic, creating a cozy atmosphere. It’s a beautiful addition to my home that I enjoy every day.
James (verified owner) –
I absolutely love my mid-century modern fireplace! It adds a touch of retro charm to my home while providing warmth and ambiance. The craftsmanship is top-notch, and the flame effects are incredibly realistic. It’s easy to operate and has become a favorite feature in my living room. Highly recommend!
Flankes R (verified owner) –
I recently purchased a mid-century modern fireplace, and it has exceeded my expectations. The design is stunning, and the quality is exceptional. It was easy to install, and the flame effects are so realistic. It’s a beautiful addition to my home that not only provides warmth but also enhances the overall ambiance. I’m thrilled with my purchase!